The Nouveau Départ association is there to help victims of violence to take steps to escape the violence and avoid returning to it.
Our aim is to help people suffering domestic violence by offering a range of support services, including food, equipment and a listening ear. We have a 24/7 helpline staffed by volunteer responders.

Address:

Route du barrage 25

1728 Rossens

The forensic consultation service at Geneva University Hospitals (HUG) is open to all adult victims of violence, whether domestic, family or community-based (on the public highway or in the workplace, for example).

It is run by a specially trained team of nurses, who work in close collaboration with forensic doctors.

The consultation offers victims :

• A warm welcome and an attentive ear, enabling them to talk about the violent events they have experienced.
• A clinical examination focusing on the violence they have experienced, so that forensic documentation can be compiled (report of assault and battery, photographs of injuries). The report can help the victim to assert her rights.
• Referral to a network of partner institutions and associations.

The CMLV’s premises are a calm and safe place to hear a detailed account of the violence experienced.

The medical-legal consultation for adult victims of violence (CMLV) does not deal with sexual violence, for which victims are treated in the gynaeco-obstetric emergency department for women at the HUG Maternity Hospital, and in the adult emergency department for men.

The Fondation Carrefour works with children, adolescents, young adults and families experiencing social and/or behavioural difficulties.

Services offered:

• EDUCATIVE ACTION IN OPEN ENVIRONMENTS: Support service for families facing educational and relational difficulties of a family, personal, social, educational or professional nature. The aim of the support is to work with the parents’ resources and those of their child(ren), in order to find solutions to the difficulties encountered.
• LOCAL RECEPTION, SUPPORT AND ACCOMPANYMENT: A local reception, support and accompaniment service for young people aged 10 to 25. Present in the neighbourhoods and public spaces of Neuchâtel’s mountains and valleys, it offers support to young people who want it and works to promote social cohesion.
• ACTION AND AMBULATORY SUPPORT FOR CHILDREN AND THEIR FAMILIES: Individualised, intensive intervention for children (aged 0-18), aimed at keeping them in their natural environment with the support of a multidisciplinary team.
• LA BATOUDE: Support for young people who want to give a new impetus to their lives by taking advantage of this innovative service.

Address:

Rue de Neuchâtel 34

2034 Peseux

OLEJ’s main mission is to document and monitor developments in the situation of children and young people and the public policies that affect them, with the aim of strengthening children’s rights and anticipating future developments.

Our mission:

• Develop knowledge
• Share knowledge
• Promote coordination

Address:

Av. Tissot 2bis
1006 Lausanne

The child and adolescent protection team of the Eastern Vaud and Lower Valais regions

Adresse:

Hôpital Riviera-Chablais

Vaud-Valais

Route du Vieux-Séquoia 20

1847 Rennaz

The Child Protection Group (GPE) provides care for children and adolescents under the age of 16 who are victims of abuse and neglect, as well as children at risk. Comprising doctors (paediatricians, child psychiatrists, gynaecologists, surgeons), social workers and carers, the GPE deals with situations where abuse is known or suspected.

LAVI stands for Loi fédérale sur l’Aide aux Victimes d’Infractions. The LAVI came into force on 1 January 1993.

A victim within the meaning of the LAVI and the CPP is any person who, as a result of a criminal offence, has suffered direct physical, sexual or psychological harm. Examples include bodily harm, rape, sexual abuse of a child, a traffic accident, a death threat, kidnapping or robbery.

It is not necessary for the perpetrator of the offence to be discovered, for his behaviour to be culpable or for him to have acted intentionally. Furthermore, it is not necessary to file a criminal complaint in order to meet with us.

The LAVI and the CPP guarantee special rights to victims of crime and their next of kin (the victim’s spouse, children and father or mother):

• Any victim may seek advice and assistance from an LAVI counselling centre in any Swiss canton;
• In criminal proceedings, victims have certain specific rights;
• In criminal proceedings, victims have certain specific rights; in the canton where the offence was committed, they can also claim compensation for the harm suffered as a result of the offence (material damage and/or non-material harm).

LAVI counselling centres offer a confidential and free service. They advise victims and their families, help them assert their rights and refer them to specialist professionals (lawyers, psychologists, doctors, etc.). Interviews are by appointment only.

Address:

Rue des Vergers 1, 1950 Sion

The OHG is the abbreviation for the Federal Act on Assistance to Victims of Crime. The OHG came into force on 1 January 1993.

A victim within the meaning of the OHG and the StPO is any person whose physical, sexual or psychological integrity has been directly affected by a criminal offence. This may include, for example, assault, rape, sexual acts with a child, traffic accident, death threat, deprivation of liberty, robbery, etc.

It is not necessary for the perpetrator of the offence to have been identified, for the perpetrator to have acted culpably or intentionally. Furthermore, filing a criminal complaint is not required in order to contact us.

The OAA and the OCP guarantee certain rights to victims of crime and their relatives (partner, children, parents of the victim):

• Every victim can request advice and assistance from a victim support centre in any Swiss canton ;
• the victim has certain specific rights in the context of criminal proceedings ;
• they can also claim compensation for the damage suffered (material damage and/or damages for pain and suffering) in the canton where the offence was committed.

The victim support advice centres offer a confidential service free of charge. They advise victims and their relatives, help them to assert their rights and refer them to specialists (lawyers, psychologists, doctors, etc.). Meetings take place only by appointment.

• • You or someone close to you has been the victim of an offence, such as assault, rape, sexual coercion or abuse, acts of violence or a road traffic accident.
  • You have suffered direct physical, psychological or sexual harm as a result of this offence
  • You have been the victim of domestic or family violence

  You can contact the SAVI, even if you do not intend to lodge a complaint.

  The domestic violence helpline +41 32 886 46 36 is open every day

  from 14:00 to 21:00, except Saturdays from 9:00 to 12:00 and Sundays from 18:00 to 21:00.

Adresses:

Rue des Poudrières 135 | 2000 Neuchâtel

Rue Daniel-Jeanrichard 43| case postale 1394 | 2301 La Chaux-de-Fonds